Privacy policy

This policy explains how CWM Networks uses the personal information you give us. CWM Networks is a trading name of Come What May Ltd (company number 07862680), 18 Baldslow Down, St Leonards-on-Sea, TN37 7NH. Come What May Ltd is responsible for your information.

What we collect

When you contact us through this website, by email or by phone, we collect the details you give us: usually your name, email address, phone number, address and what you need help with.

How we use it

We use your details to reply to you, to quote for and carry out work you ask for, and to support you afterwards. We rely on our legitimate interest in responding to enquiries and, where you become a customer, on the need to perform our contract with you. We do not sell your information or use it for marketing without your permission.

Who we share it with

Our website and contact form are run on Cloudflare, and our email is handled by our email provider. They process information on our behalf and only as we instruct. We may share details with suppliers where needed to complete your job, for example an internet provider you have asked us to arrange.

How long we keep it

We keep enquiries for up to two years, and customer records for as long as we need them for the work, guarantees and our legal and accounting obligations (normally six years).

Cookies

This website does not use advertising or tracking cookies.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us at connect@cwmnetworks.co.uk or on 07565 014810. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.